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We strongly recommend that you collect the following information before you start, and have it close to hand when completing the on-line application:

Full names and dates of birth for all applicants and household members
National Insurance numbers for all adult applicants and household members
Details of immigration status for all household members
Full address history for the last 5 years for sole or joint applicants including the date moved in, date left and the full postcode for each address
Details of anyone who requires support from, or gives support to, the household
Details of health issues and/or disability of any household member
Details of any support worker and/or someone who you would like to deal with your application on your behalf
Details of any household member who is related to an employee or councillor of Watford Borough Council
Details of any household member who is employed by Watford
Details of any household member who has had action taken against them due to anti-social behaviour or who has previously been evicted for rent arrears.
When we refer to household members in this form we are only referring to you and the people that you want to be rehoused with you.

How will we use your information?

Watford Borough Council are committed to protecting and respecting your privacy.

This notice explains how and why we collect, process, store and delete any personal information we collect in undertaking our duties.

As a local authority with certain statutory duties, the council are permitted to ask for and process personal information.

Personal information asked for may include your name, date of birth, address, nationality and criminal record history.

This information may be obtained by asking you to complete an application form or by submitting the information online.


The Council is the statutory (housing) authority in Watford and the information is collected and processed as part of the council’s compliance with its statutory function. Any personal information collected will be used for statutory regulation which may include investigating complaints.

In order to exercise this function, the Council may also receive information from third parties including members of the public, the Police, other local authorities or other public bodies.

Information collected may be shared with other Council departments and organizations that the Council contracts with who assist us in the performance of our functions. It may also be shared with outside organizations such as the Police, DWP,  and County Council, to prevent and detect crime. It may be shared with insurance companies and bodies responsible for auditing or administering public funds for the prevention and detection of fraud. 

The information collected will be shared with central government as part of our statutory obligations regarding reporting the outcomes of the housing service.

Information provided will be used for making automated decisions.

Any information obtained will be stored securely and kept for a period of time in accordance with the Councils Retention Schedule

A person who has provided personal information to the council has certain rights. These rights are:

To access personal data held about themselves and to access this data easily

To ask for data that is wrong to be changed

To ask for data to be deleted (subject to whether the data is needed for continued regulatory needs)

To object to processing (subject to whether the data is needed for continued regulatory needs)

To restrict processing (subject to whether the data is needed for continued regulatory needs)

To make a request to view data held about you please contact the
Housing Service. Requests are free unless they are manifestly unfounded, excessive or for additional copies of data already provided.

If you are unhappy about the way that the council have handled your data you have the right to complain to:

The Information Commissioner’s Office by visiting